FAQ's
Please find some Frequently Asked Questions (FAQ’s) and their answers below. If you can’t find what you’re looking for, please contact us using the form or email [email protected]
Where are your laundromats located?
We are currently located in The Square, Ashbury. We also plan to open a laundromat in Warralily in 2026 so keep an eye out for updates!
What are your opening hours?
We’re open 5am to midnight, seven days a week, including public holidays.
What types of washing machines and dryers do you have?
Our laundromats are fitted with state-of-the-art Huebsch washing machines and dryers. We have washers in multiple sizes (14kg, 18kg and 27kg) and energy-efficient dryers (13kg and 20kg). Having a range of sizes means you will be able to find the size that’s right for you.
How do I pay?
You can pay in-store by cash, card or via the QR code. We believe it’s important to have a variety of payment options so you aren’t caught out when visiting the laundromat.
Do you provide detergent or can I bring my own?
We offer complimentary concentrated laundry powder for use. You can also bring your own detergent but please make sure you put them into the dedicated sections.
Is there free Wi-Fi?
Fast and free Wi-Fi is available. Just look for the username and password inside the laundromat.
What can I do whilst I wait?
Our laundromats have air-conditioning, various work stations, fast and free Wi-Fi, TVs and more. Plus, if you’re after a snack whilst you wait, we also have a vending machine available for customer use.
Can I see which washers and dryers are available before going into the laundromat?
Yes! You can see the status of all our washers and dryers by visiting our washer radar.
Do you have any commercial business offers?
Yes! Please contact us via the form below, by calling 1800 512 423 or email us at [email protected]
How do I get help if I need it?
Please contact us using the form below or email [email protected]
If you’d prefer to speak to someone, please call 1800 512 423.
Chat To Us
If you have a commercial business need or simply a general enquiry, contact us by clicking the button below.