Laundromat FAQs
Everything you need to know about using Local Laundry Lounge — hours, machines, pricing, payments, and our Washer Radar feature. Can't find what you're looking for? contact us or email info@locallaundrylounge.com.au.
Where are your laundromats located?
We currently have two open locations in Victoria.
The Square, Ashbury — Unit 6/364 Horseshoe Bend Rd, Armstrong Creek VIC 3217. Located in The Square shopping centre, close to Waurn Ponds and the Geelong Ring Road, with free on-site parking.
St Albans — 53 Sunshine Ave, St Albans VIC 3021. Situated in a convenience retail centre alongside McDonald's, Starbucks, Zambrero, and 7-Eleven, right at the Western Ring Road (M80) on and off ramps, with free parking.
New locations are opening in Maiden Gully and Warralily in 2026. Both open locations are accessible seven days a week from 5am to midnight.
What are your opening hours?
Both of our laundromats are open 5am to midnight, seven days a week, including public holidays. That gives you 19 hours every day to fit laundry around your schedule — whether you prefer an early morning wash before work, a lunchtime visit, or a late-night load after the kids are in bed. No appointment needed.
You can also check which machines are currently available before you visit using our Washer Radar feature at locallaundrylounge.com.au/washer-radar.
What types of washing machines and dryers do you have?
Our laundromats are fitted with commercial-grade Huebsch washer-extractors and energy-efficient dryers. Our washers are washer-extractors — they spin at high speed at the end of the wash cycle to extract a significant amount of moisture from your load before it goes in the dryer. This reduces drying time considerably compared to a standard home washing machine, saving you both time and money.
Washers are available in three sizes:
14kg ($8) — everyday loads such as clothes and gym gear.
18kg ($11) — bigger loads including sheets, towels, and small doonas.
27kg ($14) — king-size bedding, bulky items, and large family or commercial loads.
Dryers come in 13kg ($1 per 6 minutes) and 20kg ($1 per 4 minutes) sizes. Huebsch machines are known for their reliability, efficiency, and gentle handling of all fabric types.
How do I pay?
Each of our locations features a large 32" touchscreen payment kiosk that guides you through selecting your machine, choosing your cycle, and completing payment in just a few taps. Prefer to stay seated? Every machine also has a QR code you can scan to launch the payment flow directly on your phone.
We accept cash, credit card, debit card, and QR code at all machines. There's no account or app required to use our machines.
We also run a loyalty program with member promotions — things like percentage discounts on washes and dryers, and bonus wallet credit when you top up. Keep an eye out for our latest offers in store and on our website.
Do you provide detergent or can I bring my own?
We provide complimentary concentrated laundry powder at all locations — it's included in the price of your wash. The powder we use is effective on a wide range of fabrics and better for the environment than standard retail detergents.
You're also welcome to bring your own detergent, fabric softener, or specialty products. If you do, please place them in the designated detergent compartments inside the machine drawer — avoid pouring liquid detergent directly into the drum unless the product specifies it's suitable for front-loaders.
Is there free Wi-Fi?
Yes — fast, complimentary Wi-Fi is available at all Local Laundry Lounge locations. Login credentials are displayed inside the laundromat.
A standard wash cycle takes around 22 minutes. Because our machines are washer-extractors — spinning out a large amount of moisture at the end of the wash — a dry cycle typically only adds another 20–35 minutes, for a total of around 40–55 minutes. That's plenty of time to catch up on emails, stream a show, or get some work done at one of our seating. We also have TVs on-site if you'd prefer to sit back and relax.
What can I do whilst I wait?
Our laundromats are designed to make your wait comfortable and productive. Every location has air-conditioning, seating with seating, fast free Wi-Fi, and TVs.
A typical wash cycle takes around 22 minutes. Because our machines are washer-extractors — spinning out excess moisture before the cycle ends — drying time is shorter than you might expect, typically just 20–35 minutes. A full wash and dry usually comes in at around 40–55 minutes.
The comfortable environment means you don't need to sit in your car or rush back from a nearby shop.
Can I see which washers and dryers are available before going into the laundromat?
Yes! Our Washer Radar feature shows the real-time status of every washer and dryer across all open locations. You can see which machines are available, in use, or out of service before you leave home.
Visit locallaundrylounge.com.au/washer-radar or tap Washer Radar in the navigation menu. The dashboard updates automatically so the information is always current — no wasted trips, no waiting around for a machine to free up.
Do you have any commercial business offers?
Yes — we work with businesses that have regular or high-volume laundry needs, including accommodation providers, gyms, sports clubs, cleaning companies, and hospitality businesses. Our 27kg washers and 20kg dryers are ideal for commercial loads.
Please get in touch to discuss your requirements and we can provide information on commercial pricing and arrangements. Contact us via the form at locallaundrylounge.com.au/contact, call 1800 512 423, or email info@locallaundrylounge.com.au.
How do I get help if I need it?
If you need assistance while visiting one of our laundromats, contact information is displayed prominently inside the store.
For general enquiries, you can reach us via the contact form at locallaundrylounge.com.au/contact, by calling 1800 512 423, or by emailing info@locallaundrylounge.com.au. We aim to respond to all enquiries within one business day. For urgent machine issues during your visit, the contact details on-site will connect you with the right team.
Is there a laundromat near Armstrong Creek or Geelong?
Yes — Local Laundry Lounge Ashbury is located at Unit 6/364 Horseshoe Bend Rd, Armstrong Creek VIC 3217, inside The Square shopping centre.
It's the most modern self-service laundromat serving the Geelong region, open 5am to midnight, seven days a week including public holidays. We serve Armstrong Creek, Mount Duneed, Charlemont, Grovedale, Waurn Ponds, Torquay, and the surrounding Surf Coast corridor — with free on-site parking, free Wi-Fi, and free washing powder included.
Check live machine availability before you visit at locallaundrylounge.com.au/washer-radar.
Is there a laundromat in Melbourne's western suburbs?
Yes — Local Laundry Lounge St Albans is located at 53 Sunshine Ave, St Albans VIC 3021, in the Sunshine Avenue convenience retail centre right at the Western Ring Road (M80) on and off ramps.
We're open 5am to midnight, seven days a week and serve St Albans, Sunshine North, Kings Park, Albanvale, Keilor Downs, Deer Park, and surrounding western suburbs — with free on-site parking, free Wi-Fi, and free washing powder provided.
Check live machine availability before you leave home at locallaundrylounge.com.au/washer-radar.